We offer standard shipping worldwide, with express and priority processing options available at checkout.

• Orders are dispatched within 1–3 business days.
• Delivery typically takes 5–12 business days, depending on your location. You’ll receive a tracking number once your order is shipped.
• Made-to-order items, such as bespoke designs or birthstone inserts, may take longer
• Simple designs (initials, charms, and standard birthstones) follow the normal dispatch timeframe

DO I HAVE TO PAY DUTIES? No—We covers all import duties and taxes. For specific details, please consult your local customs authority.

Yes! We are confident you’ll love your purchase. However, if you’re not completely satisfied for any reason, there’s no need to worry. Just let us know within 14 days of receiving your item, and we’ll ensure a smooth and hassle-free refund or exchange.

Our support team is always ready to assist you with fast and reliable service.

Warranty
We proudly guarantees the quality of every piece with a Lifetime Warranty. If your product tarnishes or has any manufacturing defects, we’ll provide a replacement at no extra cost. In some cases, a very small service fee is applied to cover shipping, handling, packaging, and processing—it’s minimal and nearly negligible.

Care
To keep your jewelry looking its best, store it in a cool, dry place and avoid contact with harsh chemicals. Use a microfiber cloth to clean your piece, restoring its luster and shine while removing any residue from lotions, fragrances, or other products.